Refund and Exchange

You can return many items sold on the bamboo shoes online store. When you return an item, you may see different return options depending on the Seller, item, or reason for return.

To return an item you ordered:

  1. Go to the sellers’ online returns centre, and click Return items. Different seller has different return policy. Please check the check out page of the products.
  2. Find the order you want to return, and click Return an item from this order. If you don’t see the order you’re looking for, select another option from the See more menu, and then click Go.
  3. Select the items you want to return.